Back to Home

Privacy Policy

Last updated: January 26, 2025

Summary: We respect your privacy. We collect minimal data necessary to provide our services, we never sell your personal information, and you have full control over your data under GDPR.

1. Introduction

Pixelshade ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, mobile applications, and services.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Pixelshade
Email:

3. Information We Collect

3.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Contact Information: Information you provide when contacting us
  • User Content: Any content you create or upload through our services

3.2 Automatically Collected Information

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: How you interact with our services, features used, time spent
  • Log Data: IP address, browser type, access times, pages viewed

3.3 Information from Third Parties

We may receive information from third-party services if you choose to link them with our applications (e.g., social login providers).

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to provide our services to you
  • Legitimate Interests: Processing for our legitimate business interests (e.g., improving our services, security)
  • Consent: Where you have given explicit consent for specific processing activities
  • Legal Obligation: Processing required to comply with applicable laws

5. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activities
  • Personalize and improve your experience

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in providing our services (e.g., hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us permission to share

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

When you delete your account, we will delete or anonymize your personal data within 30 days, unless retention is required by law.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of processing your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

12. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and store information about your preferences and activity. You can control cookies through your browser settings. For more information, see our Cookie Policy (if applicable).

13. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:

Email:

16. Supervisory Authority

If you are located in the European Economic Area and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.